Returns & Exchanges
At Sale, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unused items in their original packaging. Whether you need a different size or a full refund, our team is dedicated to making the process as smooth as possible.
Return Process
- 1.Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and including a copy of your packing slip or authorization form.
- 3.Ship the Item
Affix the prepaid shipping label provided by our support team to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.